A selection of macOS tips to make your Mac life a more effortless experience. "Failed to personalize the software update" error on M1 MBA trying to upgrade to Ventura stable from DB3 (I posted this months ago in r/macOSBeta which I will link but this follow-up is because it's still not fixed and it's more important now that Ventura is out; see my other post for more info) r/macOSVentura 2 mo. Once entering Safe Mode, you can upgrade from System Preferences again. The M1 Mac mini is a 2018 box with 2020 innards, a tiny system-on-a-chip (SOC) that bundles processors, RAM, and SSD into one near-impossible-to-fix unit. All postings and use of the content on this site are subject to the. only. Most people dont use the Recovery Tool to wipe and reinstall macOS on a brand-new system. It may not display this or other websites correctly. Go Try These New Features! A script to fix EDID problems on external monitors in macOS This issue has left many users troubled as they had to find another Mac and use Apple Configurator 2 to fix the issue. Please try again. omissions and conduct of any third parties in connection with or related to your use of the site. To start the conversation again, simply The M1 chip is highly efficient and offers excellent performance, representing more than 10 years of work on chips for iPhones and iPads. Please try again.. Easier and quicker. Please try again. Then you should try to initiate the download from the App Store. failed to personalize the software update Big Sur. It was installing for about 5-10 minutes then this error popped up. 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You will get this error.Main Articlehttps://mrmacintosh.com/reinstalling-big-sur-on-apple-silicon-macs-with-11-0-20a2411-error/New Article How to reinstall macOS on your Apple Silicon Macmrmacintosh.com/how-to-reinstall-macos-on-your-apple-silicon-mac-everything-you-need-to-know/An error occurred preparing the update. For a better experience, please enable JavaScript in your browser before proceeding. I can not update my MacBook air 13 inch 2017 ( Current version macOS BigSur Version 11.4) to Big Sur 11.5.2, it gives an error( Download Failed- An error occurred while downloading the selected updates. As usual, the Pro and Pro Max models are expected to have a wide range of new features, including a USB-C port, A17 Bionic chip, titanium frame, and more. Suppose it still won't boot up to the desktop; then you can manually select the startup disk following the steps below. Does anybody know any tip or trick for this? Didn't work though I was able to update in safe mode. Device Edit Options Mac mini M1 The M1 chip in the Mac mini is Apple's first System on a Chip for Mac, integrating GPU, CPU, RAM, and other components for improved performance and efficiency. Read more >>. SOLVED Macbook Air M1 (8/256) bricked and no restore via Apple And this personalized update process is also why you need an internet connection to update your Mac with Apple Siclion chips or T2 chips. Some users shared a few solutions that worked for them. The M1 in the Mac mini has an 8-core CPU with four high-efficiency cores and four high-performance cores along with an integrated GPU that has 8 cores. failed to personalize the software update. There's also a similar error on Intel-based Macs: "An error occurred preparing the update. MAJOR Problem Fixed! The error message usually says "An error occurred while preparing the update. Tried to do an update on another mba at work and got the same unable to personalize message. Please try again." You can test whether there's a bad stick by runningApple Diagnosticsor a free app covered under the GNU GPL called Rember. First thing I noticed was just how much blurrier the picture and the font was on the Mac Mini. I didn't delete anything. (UPDATED)https://mrmacintosh.com/macos-big-sur-11-index-of-need-to-know-changes-links-updated/macOS System Status (Issues) OS, Xprotect \u0026 App Version Databasehttps://mrmacintosh.com/macos-system-status-version-info-for-macadmins/ Use a different WiFi network. Please try again. If an error occurred while updating or installing macOS Please try again." Not having enough space is also an important factor that may cause an update to fail with "An error occurred preparing the software update." Get started with your Apple ID. !https://www.youtube.com/channel/UCRddzq1GBchvbZqnVkioKnQMac Transition to Apple Silicon Everything you need to know!https://mrmacintosh.com/mac-transition-to-apple-silicon-everything-you-need-to-know-updated/New Article How to reinstall macOS on your Apple Silicon Macmrmacintosh.com/how-to-reinstall-macos-on-your-apple-silicon-mac-everything-you-need-to-know/macOS ISPW Firmware Database - Download Full macOS ISPW Files!https://mrmacintosh.com/apple-silicon-m1-full-macos-restore-ipsw-firmware-files-database/MacOS Big Sur Index of need to know changes! Great to hear that worked . Please try again. Apple must have included a fix in the new update, even though it only listed security fixes in its release notes. Please try again." Took the new mba and tried to do an update on my home network and it worked. 1. If you can't reinstall macOS through theMac Recovery Mode, an alternative is to create a bootable macOS installer and boot from it to install macOS on your Mac. Failed to personalize the software update?.. - MacRumors Forums 2. Just update it through Software update. And whenever I tried to do that I would get the same message. Thanks Posted on Mar 5, 2021 8:26 PM Reply Select a partition from the left side and click ". I got the same message. Right now there is 43 GB available. 5 New Awesome iPadOS 17 Features You Need to Try! At last, you can click Reinstall macOS to finish the installation. It was installing for about 5-10 minutes then this error popped up. According to Apple, a. Thank you!! Latest iPhone 15 Rumors & Threads vs Twitter! Open the full installer from your Applications folder. No matter what, even in recovery or safe mode, it still says that it "failed to personalize the software update" when downloading the update. I was seeing the error message on Mac OS 12.2.1 on my M1 MacBook Air when trying to update to 12.3.1. Threads Vs Twitter: How Do The Two Apps Compare? Were you able to avoid the "An error occurred preparing the software update. Select your user account and enter the password if required. How to Tips, [Ventura]Fix 'An error occurred preparing the software update'. Nothing Phone (2) - A Premium Phone for Only $599! ask a new question. 1-800-MY-APPLE, or, If you get a personalization error when reinstalling macOS on your Mac with Apple M1 chip, Sales and Copyright 2000-2023 MacRumors.com, LLC. For users without another Mac to rely on, there is a lengthy guide available from Apple which relies on using Terminal in macOS Recovery and using a few commands. Because of adding the ECID, the process is personalized. provided; every potential issue may involve several factors not detailed in the conversations Today's updates address an actively exploited WebKit Apple is expected to unveil the iPhone 15 lineup in September. Big Sur 11 Beta 11.0.1 (20B5012d) Beta 1 10/28/20 macOS Big Sur 11.0 (20A2411) = Apple Silicon Factory Shipping version Big Sur 11 Beta 10 (20A5395g) 10/14/20 The issue seems to be only related to this specific build version. Fix 'Failed to personalize the software update' on M1 Mac - iBoysoft Looks like no ones replied in a while. I'm suspecting 43GB might be a bit tight. Connect one or more displays. Please try again.. I thought I had all the information accurate regarding the DFU mode, but my timing was not accurate enough before. on Mac, Ifyou failed to install or update macOS but received an error message saying, "An error occurred while installing the selected updates," you can find solutions in this post. Failed to personalize the software update. If you find a bad RAM, you can replace it or re-situate the others following video guides online. Bad RAM will also result in "An error occurred preparing the software update" on Monterey or other macOS versions. And now it's my passion for every day is a new learning experience. Thank you for participating in the Apple Support Communities. Apple may provide or recommend responses as a possible solution based on the information It only loads the essential components macOS needs for booting up, preventing third-party login items from interfering with the installation. #1 I am trying to do a clean install of macOS 13 beta 3 on my M1 Mac and am getting the following error message: An error occurred preparing the update. Hold down the power button along with the right Shift + left Option + left Control keys simultaneously for about 10 seconds. ago u/NerdyWan2020 Thankfully, Apple has a few ways to fix the failed to personalize the software error. please check your internet connection and try again" How to Fix 'Computer Account Creation Failed' Error in M1 Mac Press and hold the power button until the "Loading startup options" shows up. UPDATE! We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms. I may be in the minority, but when I buy a new MacBook Air, I set it up and then.use it. Computer Account Creation Failed - Apple Community Who else remembers that macOS reinstall error on M1 Macs? If it is, delete it, empty Trash, and try to upgrade again. Here are the solutions to try if one of the following issues is causing trouble. Using Dfu-util /m1n1/ U-boot running on a host mac and wipe the firmware / bootpicker ; everything on the board, might work, but it requires extensive coding knowledhe which I am about to try to learn. During this time, you'll find a large selection of deals and offers across Amazon's storefront, covering savings on tech, clothing, video games, groceries, and much, much more. The issue requires a 2nd Mac to fix! Please try again.". Setting up Apple Configurator and Connecting Both Macs. According to reports on the MacRumors forums, Facebook, Instagram, WhatsApp, Zoom, and other websites started giving a warning about not Amazon Prime Day is back again, and this summer it will last for two days. When the download finishes, it will say, "Installing" that eventually changes to "Installation failed." Failed to personalize the software update. And I have to say that the picture so far looks noticeably worse than the 27" iMac I used for 10 years. Specifically it seems the issue arises if you erase/restore your Mac before upgrading to macOS Big Sur 11.0.1. Over the weekend, Apple posted detailed instructions for users experiencing this issue. How to Fix 'Computer Account Creation Failed' Error in M1 Mac Below, we have recapped the top five new features rumored for the iPhone 15 Pro models. Failed to personalize the software update. You can download it for free and follow the steps below to free up space without mistakenly deleting important files. I tried both of those and both did not work. Another user shared a link to an Apple support document providing instructions on how to use the Apple Configurator 2 to fix issues. JavaScript is disabled. I am in desperate need of help: Our Macbook Air M1 with 8GB RAM and 256GB SSD arrived just yesterday evening. It has two dedicated disk-cleaning features that you can utilize to locate and delete large files and system junk easily. 1-800-MY-APPLE, or, Sales and Hopefully, manufacturers will continue to use innovative solutions and we will keep on letting you know about them. Now, it's also happening with users who want to reinstall macOS Ventura or Monterey. But if you struggle to enter DFU mode with the given instructions on your M1 notebook, try the steps below. I emptied the recycle bin, had 85 gb free space left, done critical maintenance, restarted the computer several times, use common legit apps. Release 2.4.4 resolves issues with M1 as well as adds additional options for -sdk and -destination :-sdk: If a value is specified for this flag it'll be passed to xcodebuild as the value of the -sdk flag.For more info about the values please see xcodebuild's -sdk flag docs. The error message usually says An error occurred while preparing the update. Delete things I don't need I get 68 GB. Connect the USB bootable installer to your Mac. Those who already took the plunge and tried to restore their machineseven for legitimate reasons like having a clean, blank version of the OS to work withare probably concerned they permanently damaged their brand-new MacBooks. If you cannot boot into macOS Recovery, and your screen remains blank, create a bootable USB installer and use it to reinstall macOS. Install macOS by following the onscreen instructions. > An error occurred preparing the update. Mac mini M1 - iFixit M1 - "installation failed" Community Ensure the WiFi is connected and go through the following steps: If you don't see Recovery Assistant, you likely have FileVault enabled. on M1 Mac, try the solutions below. Thankfully, Apple took serious notice of the issue and released a support document providing official instructions on how to fix the M1-powered Mac. All rights reserved. If you can boot into macOS Recovery, following the terminal guide from Apple. Failed to personalize the software update. This will erase the old system files but keep your personal files and data intact, but you're still recommended toback up your Mac with Time Machinebefore getting started, as you might run into other errors that cause data loss. Release the key when seeing startup disks. I erased all the disk utility's, then got ready to reinstall MacOS. Failed to personalise the software update. If you get a personalization error when reinstalling macOS on your Mac Failed to personalize the software update. Rapid Security Response updates are designed to provide iOS and macOS users with security fixes without the need to install a full software update. Select the USB installer and click Continue. Please try again." It seems the devices were shipped with a version of macOS Big Sur 11.0.1 in which macOS Recovery did not work. Open iBoysoft DiskGeeker from your Applications folder. You can also try remotely erasing the Mac from iCloud first. For more information on the issue, here is the Apple article: https://support.apple.com/en-us/HT211983 To see the steps of how to reinstall macOS on your M1 MacBook Air or MacBook Pro, see my video here: https://youtu.be/SgzpY5XGzTU0:00 Intro \u0026 Issue Description1:10 Starting in Recovery Mode1:25 Open Terminal to get Reset Password Screen1:51 Start Erasing again! Apple M1 Macs: How To Fix Personalization Errors When Reinstalling macOS only. 1700, Tianfu Avenue North, High-tech Zone. ", Another one related to the personalization error on Apple Silicon Mac is "Failed to personalize the software update. When the server finds a match, it adds the Mac's unique ECID to the measurement and signs the result. DylanHem. For Macs with T2 chips, you must first allow booting from USB inStartup Security Utility. errors when updating or (re)installing macOS. Looks like no ones replied in a while. on Monterey or other macOS versions. You should then be able to use macOS Recovery as expected when reinstalling macOS in the future. How to fix "IPA processing failed" in Xcode 12.2 with MAC M1 Some users managed to fix the error that reads, "An error occurred preparing the update. Personalization Error Troubleshooting for Apple M1 Mac - Software Tested A Brand New Silicon MacBook with own ARM chip, Stay up to date with our daily newsletter, macOS Big Sur For MacBooks Tip: How To Use New Safari Tabs, World Job Market On Brink Of 'AI Revolution': OECD, Black Women Face 'Systemic Racism' In Health Care Across Americas: UN, Twitter Rival Threads Signs Up 100 Million Users In 5 Days, Signs Of The Human Era, From Nuclear Fallout To Microplastics, The Global And Regional Navigation Satellite Systems Ranked - IBT Graphics, Startup Bets On Kitesurf To Blow Away Shipping Pollution. If you're trying to fix an M1 Mac Mini, connect the USB-C cable to the left-most USB . If the above two methods dont work, you will need to. Overhauled app designs, improvements for cyclists and hikers, new health insights, and more for Apple Watch. Please check your internet connection and try again) I have tried doing it in safe mode but still cannot update. Get started with your Apple ID. Release the three keys after 10 seconds but keep pressing the power button until a DFU icon shows up in Apple Configurator on the spare Mac. Note: MacRumors is an affiliate partner with Amazon. They had me send the MBA back and I got the replacement today. When prompted, select your startup volume as the destination, which usually is. USB-C port: iPhone 15 Pro models are widely rumored to feature a USB-C port, providing Apple earlier today released new Rapid Security Response updates for iOS 16.5.1, iPadOS 16.5.1, and macOS Ventura 13.4.1 users, but Apple has pulled the software, likely due to an issue that caused certain websites not to work after the RSRs were installed. Please try again. Please try again." This issue has left many users troubled as they had. I got it figured out with the video. You can prepare a USB or external hard drive to make the installer. Still same error ? macOS Big Sur 11.0.1 to 11.2.1 Download Failed. To fix "Failed to personalize the software update. Alternatively, you can update your Mac by installing the latest macOS from a bootable USB installer. M1 Mac External Display - Fuzzy Fonts & Colors - YPBPR vs RGB Hopefully, following these steps have eliminated the "Failed to personalize the software update" or "An error occurred preparing the update." If another Mac is not available, the Cupertino firm offers a detailed 17 step process through Terminal to restore your M1 Mac to a useable state. 50 features and changes you might have missed in macOS Ventura. If it wasn't for him, I would not even be on YouTube today. Right-click in the Apple Configurator, further press the option "Restore.". When the installation shows 34 minutes , the error "Failed to personalize the software update. You must log in or register to reply here. To efficiently reclaim more storage, you can free downloadiBoysoft DiskGeeker. Need to install macOS on an Apple Silicon Mac? How to Restore Your M1 Mac if macOS Won't Reinstall - Lifehacker But if you do, make sure you firstupdate to macOS Big Sur to ensure the Mac Recovery tool will work properly. The first option can be done at home and should work for most people: If this method doesnt work for some reason, you have two alternatives: If none of those recovery methods work for you, then the final option is to have your new M1 Mac serviced at a local Apple Store or certified repair shop. Mac mini - Official Apple Support So on an M1 Mac you would have to hold down the power button when starting up your computer until you see the startup options. Heres how the error happens, according to a user: first, the user will try to restore the Mac (likely with the intention of removing unwanted software so that it will feel like their older Mac). If you have fixed "An error occurred preparing the update. I'm hooked up to a 32" monitor via Display Port, 1440p @ 120Hz. failed to personalize the software update. Apple disclaims any and all liability for the acts, An error occurred while downloading the selected updates. You are using an out of date browser. Select the Mac you want to erase from the list of devices. Previous reports revealed that setting up a new M1 chip-powered Mac can lead to an error if the device is restored. Called Apple support and after talking to a couple of their support people one had me delete everything on the hard disk and reinstall the OS. How To Fix "Failed to Personalize the Software Update" or - YouTube Failed to personalize the software update. (Via MacRumors) I have everything backed up and I simply want to start fresh with a clean mac os. If you've tried erasing your M1 MacBook Air or MacBook Pro, you might've come across an error saying that that \"An error occurred preparing the update\" and that the installer \"Failed to Personalize the software update. The Apple Configurator downloading screen will appear on your display, and further, you can see the installation process progressing on your M1 Mac. Copyright IBTimes 2023. On the secondary Mac, download the Apple Configurator 2 app ( Free) from the App Store, and launch it. mac m1 mini not loading onto recovery mode nor updating, I have been trying to load into recovery mode on my m1 mac mini to no avail. Refunds, This site contains user submitted content, comments and opinions and is for informational purposes Please try again. https://support.apple.com/en-us/HT211983UPDATED NEW STEPS!Step 1 - create a macOS Big Sur Full installer usb!https://www.youtube.com/watch?v=dQCp-rQlZuYBoot your Apple Silicon Mac to that USB drive then erase and reinstall Big Sur.Step 2 - Use resetpassword macOS recovery to trigger \"Erase my Mac\" function to reinstall macOS.If you try to reinstall macOS on your new M1 Apple Silicon Mac that still has the factory build of macOS 11.0 (20A2411) you will get an error. We'd like to look into this with you to see how we can help. Users who erased their Mac before updating it to macOS Big Sur 11.0.1, which was released a few days ago for Apple Silicon Macs, faced the issue. on M1 Mac. Wait a bit Users may encounter failures to download and install macOS updates when Apple servers are overloaded, therefore sometimes simply waiting a bit can be helpful. The "An error occurred preparing the update. If you can't get to your desktop, hold the power button until your Mac shuts down, then start up your Mac again. For the first one, Apple will require users to have access to another Mac device and a suitable external flash drive that they dont mind erasing. An error occurred while downloading the selected updates. Please try again." At 34% it shows this error. I have a locked M1 macbook pro as well ( bought on ebay) was probably institutional machine and is now scrapped. provided; every potential issue may involve several factors not detailed in the conversations In this video, we will show you some easy and. on Mac is to erase your M1 Mac through the Recovery Assistant menu. I had to disconnect the cables (Power and USB-C) , and put the MacBook Pro in DFU with the keys, after that Apple Configurator sea the MacBook Pro and fixed the error. JavaScript is disabled. However, not everyone has access to another Mac to do so. Please try again.This specific version of macOS Big Sur 11.0 (20A2411)The version shipped with brand new M1 Macs looks to beApple Silicon Mac Mini Apple Silicon MacBook AirApple Silicon MacBook Pro 13\"macOS Big Sur 11.0 (20A2411)Looking at macOS Big Surs build timeline, it seems that this build falls in around macOS Big Sur 11.0 Beta 10. If not, move on to the next fix. It seems to be related to if the device has Activation Lock / FileVault etc which blocks a new install or creation of a new account. User profile for user: Please help 0 5 comments Best Add a Comment the_saturnos 1 mo. Try the following process to activate it: After that, you need to click Erase Mac two more times to confirm the action. It has been restoring iOS DFU devices for a while now, and they've added macOS devices in DFU mode for restore. After three attempts to update using Software Update I gave up. Apple has revealed a solution for a personalization issue that users encountered when restoring and reinstalling macOS on a new Mac with the M1 chip.
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